Resources

New Arrival Information

I-94 Card Website (Click on “Get Most Recent I-94” at the top of the page)

Orientation Handbook for Au Pairs

Applying for Your Social Security Card

Education Options

Driving 

Online Driving Test Practice Tests

What to bring with you

Appointments

Medical Insurance 

APIA’s health (medical) insurance plan is administered by Cultural Insurance Service International (CISI) and is part of the Aetna Health Network. It is valid anywhere in the world except your home country. It covers injuries and illnesses.

  • Your Insurance Website & App – Use the myCISI app and the myCISI desktop log-in to obtain information about your insurance coverage, account and reprint your insurance card.
  • Your Insurance Card – You should carry your personal health insurance card with you at all times. The card is attached to an email from ‘My CISI’ which you received at orientation. Search your email for “enrollments@mycisi.com”.  If you cannot find the email or you lose your insurance card, you can:
      • Go on the myCISI desktop log-in and print a new card.
      • Contact the insurance company by calling 203-399-5130 or emailing Claimhelp@culturalinsurance.com. Please include your au pair ID number in the email along with your host family’s name and address. (If you call you may wait a while on hold with no music or sound, this is normal.)

Travel Outside of the U.S.

  • Travel Validation is Required to Re-enter the U.S. – Complete the Travel Validation Request Form (To obtain APIA’s signature on your DS-2019 before traveling outside of the U.S.) Note: The travel validation ensures that you are in good standing with the program, it is not formal permission to travel. 
  • Year 1 Au Pairs must have a valid visa to travel internationally and plan to return to the U.S. at least 1-2 weeks prior to the expiration date printed on your visa. Note: This can be different from the actual program end date, so check your visa inside of your passport to verify.
  • Year 2 Au Pairs may visit Canada, Mexico, and the adjacent islands due to the Automatic Revalidation Policy. (Carry this info with you for travel to Canada, Mexico, & Caribbean travel in Year 2.) No other international travel is allowed in Year 2.