Personal Support While In The Au Pair in America Program

With exceptional child care, you can expect exceptional support and service

  • You will receive comprehensive program support including:

    Maine's Au Pair in America Community Counselor, Jennifer Molloy

    Maine’s Au Pair in America Community Counselor, Jennifer Molloy

  • assistance with selecting your au pair
  • coordinating logistics, providing orientation for your family and au pair
  • year-round local support
  • medical insurance for your au pair
  • 24/7 emergency assistance

As an Au Pair in America host family, you receive the services of a personalized support team. One of Au Pair in America’s strengths is our network of more than 180 community counselors in the United States. One of these experienced counselors will reside in or near your community and maintain contact with you and your au pair throughout the program.

The Role of Your Community Counselor

Your community counselor is there to help you throughout the exchange year. In addition to meeting with you during your interview, easing the placement process and conducting your orientation, your community counselor will contact you within 48 hours

Cluster Meetings

Once a month your Community Counselor will host a “cluster meeting”. This is an event for all of the au pairs in the “cluster”, or territory that counselor is responsible for. Cluster meetings can vary from a fun outing like ice skating or bowling, to a self defense class, or tour of the local area. These meetings help au pairs in the area get to know one another, and see other parts of the state, as well as lets them get to know their Community Counselor. 

Community counselors act ongoing as a sounding board for both the family and the au pair, a mediator if needed, a neutral opinion, a hug when needed if an au pair is homesick or having a tough time, guidance when a family or an au pair has program questions, travel questions, healthcare questions for the au pair and a plethora of other topics.

Ongoing Support

Don’t hesitate to ask them questions! Guidance and support is an integral part of having a successful year with your au pair or as an au pair and it’s the Community Counselor’s role to help assist.

Have a wonderful year!

https://www.aupairinamerica.com/applying/yearahead.asp

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