Host families choose Au Pair in America time and time again because of our exceptional service and support. A key piece of that support comes from our team of experienced community counselors. These dedicated Au Pair in America employees act as your local point person for all things au pair and are committed to helping host families have a meaningful exchange experience and a successful match.
Here are just a few ways Au Pair in America community counselors provide exceptional support:
Au Pair in America community counselors live in your community and are experts on local resources – driving, education, healthcare, activities and more. Because our counselors live in your area, they are uniquely positioned to help you and your au pair navigate the intricacies of cultural exchange to reap the rewards of intercultural, live-in child care assistance.
The most experience in the field
Community counselors help host families and au pairs make the most of the exchange experience by sharing suggestions, tips, and best practices based on our decades of experience working with host families. Au Pair in America counselors also receive extensive and ongoing training. When you have a question or need assistance, your community counselor is a friendly, knowledgeable and capable resource that is just a phone call away.
Support, every step of the way
Au Pair in America counselors provide support and opportunities for you and your au pair throughout your exchange year, including assistance with selecting your au pair, coordinating logistics, and providing orientation for your family. Your community counselor will also contact you within 48 hours of your au pair’s arrival, conduct an evaluation session within the first two weeks of her arrival and maintain monthly contact with you and your au pair. You’ll also be invited to a fun, annual host family cultural event!
Community counselors also arrange many engaging activities for au pairs, including monthly cluster meetings. These gatherings are a great way for your au pair to get involved, get to know the local area and make friends. Counselors can also provide “buddy” au pairs for new arrivals to the group.