Au Pair Healthcare
General Information
APIA’s health (medical) insurance plan is administered by Cultural Insurance Service International (CISI) and is part of the First Health Network.
- Use the myCISI app and the myCISI desktop log-in to obtain information about your insurance coverage and account.
- Health Insurance Coverage Explained
- 2016 Health Insurance Brochure (for au pairs who arrived in 2016)
- 2015 Health Insurance Brochure (for au pairs who arrived in 2015)
- Claim Form
- Sports Insurance Registration Form
- Contact your insurance company by calling 203-399-5130 or emailing Claimhelp@culturalinsurance.com.
How do I find a doctor, clinic, or hospital?
To find a list of Urgent Care Centers, preferred physicians, hospitals and medical centers in your neighborhood that accept your insurance, use this link and enter your zip code.
As of November 2016, the following providers accept your insurance plan:
Medstar Urgent Care 3610C King Street Alexandria, VA 22302 Phone: (703) 845-2812
Patient First 6311 Richmond Highway Alexandria, VA 22306 Phone: (703) 647-6087
Tell the provider that you have First Health Network Insurance when you call to make your appointment or check-in at the office. Always confirm that they still take your insurance. Immediately call or email the insurance company if a listed provider states that they do not take your insurance.
Contact your insurance company by calling 203-399-5130 or emailing Claimhelp@culturalinsurance.com.