As of January 28, 2013, Au Pair in America’s orientation site will be changing. Our Orientation hotel will be:
DoubleTree by Hilton
455 South Broadway
Tarrytown, NY 10591
The phone number is 914-631-5700.
Please read the below for answers to questions you may have regarding the change of orientation site, pick-up locations, trains and flights.
Can my family still send gifts to welcome our au pair?
Yes, however, we do recommend families follow the guidelines regarding gifts received after matching. While we expect the hotel to be efficient in delivery of gifts received and do not expect any issues, it is best for families sending flowers, etc… to check with the hotel once they think the delivery has taken place. The address of the hotel is:
DoubleTree by Hilton Hotel Tarrytown, 455 South Broadway, Tarrytown, New York, 10591, USA
Will there still be a NYC tour?
Yes, however, the tour will take place on Tuesday night, instead of Wednesday night. Families may purchase the tour as a gift in advance or au pairs may purchase. Please note,the deadline for families purchasing the tour is the Friday before the arrival. Due to the tickets for Top of the Rock and deadline for ordering dinners, we cannot extend this deadline.
Will there be a change in orientation schedule?
The orientation will still be a 4 day period, typically starting on a Monday and ending on Thursday.
What if an au pair gets sick? Where is the nearest medical facility?
There are several urgent care facilities in the area that take the au pairs’ insurance, in addition to White Plains hospital about 15 minutes away should there be the need for greater care.
Is there Internet service?
Yes, we have negotiated for free wireless internet service, available in public and private rooms. Many au pairs use Skype to communicate back home and to their host families.
Will there still be the AAA Driving Course option?
Yes, the AAA course option will still be available. Au pairs arrive a day early and participate in a unique hands- on experience, designed specifically for them by AAA of Southern New England. Families receive information regarding this course in their placement packet and via email. If you have not or have questions, please contact Laura Blersch at orientation@aifs.com.
What Amtrak station will au pairs be traveling from?
We will continue to utilize the Stamford train station for au pairs traveling Northbound (To Boston) and Southbound (to all points to Washington DC) from orientation to their host families. Au pairs will be bused from the orientation site to the Stamford train station. Trains must depart after 4 pm.
Where do I pick up my au pair if I am a local family?
For your convenience, we are offering two locations for pick-up.
• The first is at the hotel in Tarrytown. Pick up is between 3pm and 5pm in the lobby.
• We will also offer a location in Stamford, Connecticut. This location is at the Au Pair in America office located at:
9 West Broad Street, Stamford, CT 06902.
Pick up time is between 3:45-4:45pm. If you are not able to pick up your au pair within timeframe, please plan on picking her up at the hotel location. Please park in the visitor’s parking spaces and come to the first floor “Community Room” where you will meet your au pair.
Families who live locally will receive an email form from our orientation coordinator prior to the week of arrival asking them to choose their preferred pick-up location.
How will the location affect those taking flights?
This move will not affect those flying in anyway. The average time to each of the major airports is approximately the same as it is now. Our guidelines for flights after 6 pm will remain in place.
If you have additional questions regarding the new orientation site, please contact Laura Blersch at orientation@aifs.com.